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Wed 15 Jul 2020
Cathedral News

New Booking System for Sunday Eucharist Services

Update 28 October

For the latest guidance please view or download our current safety rules for worship.

Update 9 October

There is now a new booking system for Sunday Eucharists which uses the Eventbrite platform.  Please visit our news page to find out further information and instructions on how to book your place.

(Update 16 September)

Please note that due to the government ‘rule of 6’ restriction that from 14 September when booking a place the maximum size for your group/bubble is 6.

(Update 4 September)

After an absence of six-months, the cathedral is thrilled to confirm that Truro Cathedral Choir will return to sing at the 10.00am Sunday services from Sunday 13 September. The choir, consisting of choristers, lay vicars and choral scholars, will alternate its boy and girl choristers each week. The choir will not be singing at the second Sunday service which will move to the slightly later time of 11.45am and will feature the Father Willis Organ only. It is planned that Evensong services sung by Truro Cathedral Choir will resume from Sunday 4 October and a further update regarding service and opening times will be posted on this nearer the time.

Since Sunday 5 July, Truro Cathedral has been glad to offer public worship once again, albeit within the framework of strict new guidelines. In response to the experience of the first two Sunday Eucharists that have now taken place, from Sunday 19 July, two key changes are being introduced – a new advance booking system for Sunday Eucharists and the introduction of an additional Sunday Eucharist.

Please be aware that face coverings are mandatory in all areas of the cathedral. They are mainly intended to protect other people, not the wearer, from coronavirus COVID-19 and they are not a replacement for social distancing and regular hand washing.

Please note, the booking system is for Sunday Eucharist services only. There is no requirement to pre-book for any other cathedral services.

A NEW BOOKING SYSTEM FOR SUNDAY EUCHARIST SERVICES

The first change is the introduction of an advance booking system to reserve a place at one of the two Sunday Eucharist services. This has been introduced to assist the cathedral team with managing attendees and their safety and will ensure there is a record of attendees to help facilitate track and trace. From Sunday 19 July, it is essential that everyone wanting to attend a Sunday Eucharist service books their place in advance.

To reserve a place at either of the Sunday Eucharist services, you can either

visit the What's On page and click the Eucharist that you wish to book onto and hit the 'Book Now' button.

OR

email the cathedral at worshipbooking@trurocathedral.org.uk and provide the following information:

a.  Your name

b.  A contact phone number

c.  Which service you wish to reserve a place or places at (10:00 or 11:45)

d.  The total number of people in your group

The cathedral team will email you back to confirm your booking. Please note that emails received after 16:00 on Fridays will not be answered until the following Monday.

If you do not have access to email, you can call the cathedral team on

01872 303117

between the hours of 09:00-17:00, Monday to Friday. Calls outside of these hours will not be connected.

You can also click the ‘book now’ button on your chosen service event on the ‘What’s On’ section of the cathedral website to reserve your place. These individual service events are also where you will find the order of service for each Sunday Eucharist service – available from the Thursday prior to the Sunday services.

Advance bookings can only be made one week at a time for the Sunday services taking place in the week the booking is made.

Knowing what size groups greatly helps the cathedral as grouped chairs can be set out in advance. The cathedral team will ask for your contact details as part of the required NHS Test and Trace system - the gathering this information in advance will save significant time at the point of entry to the cathedral. The information will be used for NHS Test and Trace purposes only and held securely for the minimum government requirement of 21 days before being securely destroyed.

All wider or general enquiries or questions should still be directed to info@trurocathedral.org.uk.

A SECOND SUNDAY EUCHARIST

The second change is the addition of a second Sunday Eucharist service at 11:45am

each week. This means that from Sunday 19 July, the cathedral’s Sunday pattern of worship each week will be:

  • 08:00: BCP Holy Communion - takes place at the High Altar (Choir Stalls)

  • 09:00: Morning Prayer - takes place at St Samson's Chapel

  • 10:00: Sunday Eucharist - takes place in the Nave

  • 11:45: Sunday Eucharist - takes place in the Nave

  • 15.00: BCP Evening Prayer – takes place in St Mary’s Aisle (the cathedral closes after this service)

Due to social distancing restrictions, numbers of attendees at services remain limited.

All chairs used for the 10:00 service will be cleaned ahead of the 11:45 service starting.

WORSHIP GUIDELINES

All pre-existing guidelines for worship in the cathedral remain in place and the team extends sincere thanks to everyone who plans to attend worship for familiarising themselves in advance with the new rules and processes which can be found in the Open for Worship news item.

We ask anyone who has symptoms associated with Covid-19 or has been around someone who has symptoms associated with Covid-19 not to visit any part of the cathedral until fully recovered and to have observed the appropriate government isolation period. Anyone displaying symptoms will be asked to leave.